Quality & Standards

Quality you can audit

Quality in translation isn't a claim — it's a process. Here's ours, and the international standards it's built against.

Standards we build against

Standard	What it covers	What it means for you
ISO 9001:2015	Quality management system	Our organization follows quality-management practices aligned with ISO 9001.
ISO 17100:2015	Translation services	Every translation project follows a documented process — qualified translator, qualified reviewer, defined competencies, and traceable records.
ISO 18587:2017	Post-editing of machine translation	When we use MT, the post-editing workflow is aligned with the international standard for AI-plus-human translation.
ISO 27001:2022	Information security management	Your files, data, and terminology are handled following information-security practices aligned with ISO 27001 — this describes our practices, not a held certificate.

We align our processes with these international standards. Unless stated otherwise, this reflects our working practices and does not assert that we hold a third-party audited certification.

Our Process

The Wearabize quality workflow

1. Project intake

Scope, audience, register, deadline, and reference material are captured upfront.

2. Linguist matching

A native speaker and subject expert with a proven track record in your sector is assigned.

3. Translation in a CAT environment

TM, termbase, and brand guidelines are enforced from the first segment.

4. Two-tier review

A second qualified linguist reviews the full output — with bilingual review against the source where required.

5. Automated QA

Consistency, numbers, tags, terminology, and formatting are checked automatically.

6. Senior sign-off

For high-stakes content — legal, financial, board-level — a senior reviewer signs off before delivery.

7. Delivery & feedback loop

Your edits feed back into the TM and termbase, making every next project better.

Our revision commitment

If human-translated or human-reviewed work doesn't meet the agreed brief, we revise it until you're satisfied — at no extra cost, for as many rounds as it takes. In practice this is rare, because our two-tier review catches issues before delivery.

This commitment covers our human translation and review services, including the Reviewed tier of our online tool. It does not apply to unreviewed automated output.

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